Refund policy

St Bruno's Group Of Companies, registration code 305992396, and registered address at Šv. Stepono g. 27C-47, LT-01315 Vilnius, operates the e-commerce website brunosglam.com (the "Website"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

We understand that purchasing cosmetics online can be a daunting task, and that you may change your mind about your purchase. That is why we offer a refund policy for any products purchased on our Website. If you are not completely satisfied with your purchase, you can return the product to us within 14 days of receipt of your order, and we will issue a refund for the full purchase price.

To be eligible for a refund, the product must be unopened and in the same condition that you received it. We will not issue a refund for products that have been opened, used, or damaged.

To initiate a refund, please email us at sales@brunosglam.com with your order number and the reason for the return. We will then provide you with instructions on how to return the product to us.

Please note that we will only refund the original purchase price of the product. We will not refund any shipping or handling charges. Additionally, we will not refund any duties, taxes or other fees that may have been incurred on your order.

We will process your refund within 14 days of receiving the returned product. Please note that it may take an additional 7-10 days for the refund to be credited to your account, depending on your bank or payment provider.

We are committed to providing our customers with high-quality products and excellent customer service. If you have any questions or concerns about our refund policy, please do not hesitate to contact us at sales@brunosglam.com.

Thank you for shopping with St Bruno's Group Of Companies.